Privacy Policy
Effective Date: 7 May 2025
Julie Kearns Natural Therapies
Email: hello@juliekearns.co.uk
Phone: 07786 938530
Data Controller: Julie Kearns Natural Therapies
What Information We Collect
We may collect and process the following types of personal data:
Identity & contact details: Name, phone number, email address, and postal address.
Appointment details: Information relevant to the massage services we provide (e.g., preferred treatments, health concerns you disclose).
Transaction data: Payments and billing details (note: payment information is handled by secure third-party processors and not stored by us).
Technical data: IP address, browser type, and website usage (via cookies or analytics tools).
How We Use Your Information
We process your personal data to:
Book and manage your appointments
Communicate with you about your bookings or queries
Provide services tailored to your needs and preferences
Send appointment reminders (with your consent)
Maintain records for legal, tax, or insurance purposes
Improve our services and website experience
We only process your data when there is a lawful basis to do so, including consent, contractual necessity, and legal obligation.
Sharing Your Data
We do not sell or rent your information. We may share your personal data with:
Service providers (e.g., booking platforms and payment processors)
Professional advisors (e.g., accountants or insurers), if required
Government or regulatory bodies, if legally obligated
All third parties are required to respect the confidentiality and security of your data.
Data Retention
We retain personal data only as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, or insurance requirements.
Your Data Protection Rights
Under the UK GDPR, you have the right to:
Access your personal data
Correct inaccurate data
Request erasure of your data
Object to or restrict processing
Withdraw consent (where applicable)
Lodge a complaint with the Information Commissioner's Office (ICO): www.ico.org.uk
To exercise your rights, please contact us at hello@juliekearns.co.uk
Cookies and Website Use
We may use cookies on our website to:
Understand how visitors use our site
Improve website performance
Provide a better browsing experience
You can manage or disable cookies in your browser settings. For more information, see our [Cookie Policy].
Changes to This Policy
We may update this policy occasionally. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Julie Kearns Natural Therapies
Email: hello@juliekearns.co.uk
Phone: 07786 938530